More Testimonials

Ronni's Rubies: Communications Jewels
This seminar can be used as a stand-alone presentation for any business audience, or as an effective opening to your strategic planning or sales meeting.

The seminar highlights key principles of effective communications in a humorous and engaging manner.

Communications Jewels include:

  • The meaning of a communication is how it is RECEIVED not how it was intended
  • Do unto others as THEY would have you do unto them
  • Tailor your communication to your audience
  • Leverage Emotional Connection (The place decisions are made)
  • Attitudes are Contagious
  • Take the high road, there is usually a lot less traffic
  • Ask better questions to get better results
  • Listening makes others think YOU are so smart

Take the next step. Let's get some new results. Call me at 212 874 1201.

Work/Life Imbalance
This presentation is for any business audience.

This seminar highlights how our thinking drives our behavior and offers techniques, tools and strategies for getting what you want...and enjoying it.

Balance is the state we achieve when all the aspects of our life are in harmony.

Work/Life balance is not about time management.

When we do things that energizes us that we are passionate about time expands.

Sometimes make choices based on who's pulling us hardest and loudest.

*Working too much may be counter productive if we burn out.

There is no magic wand. Competitive high achievers like the rush until it becomes counter productive.

Unreasonable is now the new reasonable.

SO? What CAN you control? YOUR THINKING.

The key to work/life balance is understanding how our THOUGHTS drive our EMOTIONS which drive our BEHAVIORS and the RESULTS we get.

In this seminar, we examine how our thoughts effect our actions.

*It's not about positive thinking, it's about STRATEGIC thinking.
*When you feel you are between a rock and a hard place you are not seeing all of the options.
*Do you have the tools for dealing with competing priorities?

-Learn the techniques of reframing, relabeling, how to ask better questions, differentiating obstacles from excuses, how self-talk can sabotage results, and how over-generalizing and catastrophizing causes stress and problems.

-Build on your strengths and create a life that is both meaningful and productive.

Can skillful navigation tools make a difference in your life?  Take the next step. Let's get some new results. Call me at 212 874 1201.

Persuasive Communications for Managers and Leaders This is a seminar for executives who manage teams.

Survey after survey cites communication and interpersonal skills as critically important to career advancement and job satisfaction. In this seminar, executives and managers sharpen their day-to-day leadership and management communication skills to package and deliver a message in a way that achieves results. As Peter Drucker said, "Management is the ability to get things done through others." This requires using influence skills in matrixed organizations, to get people with whom we have no direct reporting relationship to buy into our ideas and recommendations. Business is challenging. Margins are thin. Excellent communication skills can make the difference.

There is tremendous power in connecting with the basic emotions we all crave.  Appreciation, gratitude, listening skills, and compassion are soft skills that are hard to master and yet extremely valuable in achieving results.  In fact, decisions of trust and credibility are often made at the emotional or sub-conscious level and then justified with facts and data. Likeability and credibility drive your influence quotient in building productive relationships with peers, the team you manage, and with those to whom you report.

Are you ever surprised when someone who works for you quits after getting a raise? When a high performing team doesn't meet their revenue goals? Or someone you've mentored isn't happy with a promotion or a new assignment? More often than not, this is because of a mismatch between a manager's beliefs about what motivates an employee (often tracking to what motivates the manager) and what actually is important to the employee. Remember: People do things for THEIR reasons, not your reasons. The starting point in communication is to understand the values and beliefs that drive and motivate others. 

Topics for discussion include the impact on the "receiver" of what you say (your words), how you say it (your tone and body language), harnessing the power of predictability, tailoring each message to the person/audience with whom you are speaking, and avoiding gender and cross-cultural misunderstandings.

Sharpen your listening skills, translate technical information, simplify your message and experience a win-win outcome.  Before any conversation (internally or externally) have a sense of where the other person or team is coming from and how best to move them from where they are to where you want them. This requires stepping into their shoes and understanding potential objections and concerns. Manage conflict effectively, overcome resistance without becoming defensive, and you will achieve results more effortlessly.

Can skillful navigation tools make a difference in your life? Take the next step. Let's get some new results. Call me at 212 874 1201.